Manager/ Senior Manager - Account Management

Key Responsibilities: 

• Develop a clear understanding of the partner’s platform, including understanding of the capabilities and constraints of our products.
• Guide clients to solutions that meet their needs while maintaining the continual scalability of our system.
• Build and maintain strong, long-lasting client relationships.
• Create strategic and tactical plans to uncover and close opportunities across our multiple offerings.
• Influence decision makers at the Cxo/Director level with any client.
• Coordinate and manage the technical implementation process during the customer lifecycle. Requires working with business and technical teams internally and in client’s organization.
• Demonstrate superior knowledge and execution throughout the customer lifecycle, positioning accounts for growth and renewal.
• Ensure the timely and successful delivery of our solutions according to client needs and objectives.
• Assist with challenging client requests or issue escalations as needed.
• Apply your deep understanding of online marketing tools and social media platforms to oversee and manage performance marketing campaigns.
• Continuously measure and report performance of all campaigns, and assess against goals (ROI and KPIs).
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Forecast and own quarterly/annual revenue targets.
• Stay abreast of emerging trends and best practices in the digital marketing landscape.
• Provide thought leadership and perspective for adoption where appropriate.
• Lead, mentor, and develop a team of account managers, fostering a culture of continuous improvement and excellence.
• Represent the company at industry events, conferences, and client meetings.

Prerequisites:

• A minimum of 6+ years of experience in a performance marketing role on Criteo, Facebook, Google, etc .
• Strong experience in managing user acquisition campaigns in one or more of : online & mobile display, Ad network, Digital agency
• Should have managed 3-4 Million USD+ Gross Media spends.
• Proven track record of managing large, complex client accounts and relationships.
• Strong understanding of digital marketing strategies and performance marketing.
• Excellent verbal and written communication skills.
• Strong analytical skills and data-driven thinking.
• Demonstrated leadership skills with experience in managing and developing teams.
• Ability to influence and negotiate at Cxo/Director level.
• Strong problem-solving skills and the ability to handle complex client requirements and escalations.